HELIJET’S COMMITTMENT
Since 1986, Helijet has provided vital air transportation across British Columbia. We take pride in supporting British Columbia’s vibrant economy and providing safe, secure, and dependable transportation between Vancouver, Victoria, Nanaimo, Prince Rupert, and Haida Gwaii.
The safety of our passengers and employees is top priority. Helijet is committed to enhancing services and facilities without compromising safety. This commitment extends to identifying, removing, and preventing barriers to equal access across our network, facilities, and services.
Accessibility Plan
In 2023, Helijet engaged InterVISTAS Consulting to evaluate its barriers and develop a plan to enhance accessibility for passengers and employees with disabilities. This plan focuses on a three-year period from 2023 to 2026 and outlines how Helijet will continue identifying, removing, and preventing barriers from being introduced into its operating environment for both passengers and employees.
Read: Helijet Accessibility Plan (pdf)
Read: Helijet Year-1 Progress Report (pdf)
Feedback:
Helijet welcomes feedback from passengers, employees, and disability advocacy groups. We encourage feedback on this Accessibility Plan, progress reports, and our feedback process
Designated Person:
Please direct feedback or requests for alternative formats for these documents to the following designated person:
Carla Kovacs
Director, Client Relations
Feedback Process:
Individuals may download and complete the Feedback form below or contact Helijet directly via our website, social media, toll-free number, email, mail or in-person at any of Helijet’s facilities.
Download: Helijet Accessibility Plan Feedback Form (fillable pdf)
- Telephone (Toll-Free): +1-800-665-4354
- TTY Relay Service:
1. Dial 711
2. After the operator confirmation, type in +1-800-665-4354
3. The operator will dial the number for you and act as interpreter. - Fax: +1-604-273-5301
- Email: accessibility[at]helijet.com
- Mailing address:
Helijet International Inc.
5911 Airport Road South
Vancouver International Airport
Richmond, BC V7B 1B5
Feedback may be provided anonymously by any and all of the previous methods of communication. We will acknowledge that we received feedback and will respond to it in the format in which we received it.
Alternative Formats
Helijet will provide materials in alternative formats upon request.
